Common General Questions
Are you a nonprofit?
No, DinDoo is a for-profit business with a mission to promote environmental sustainability and public hygiene. However, our ‘No Skids Movement’ program, which distributes DinDoos to the homeless, reflects our commitment to social good.
What is the “No Skids Movement”?
We introduced the No Skids Movement program to distribute DinDoos free of charge to the homeless, demonstrating the environmental and hygienic benefits of moving away from toilet paper. This initiative also focuses on improving public health by providing portable bidets and promoting proper waste disposal practices in urban areas.
DinDoo Questions
Is a DinDoo designed for a mans body?
While the DinDoo was initially designed for men, its universal functionality has made it popular with all genders. Since its introduction in 2015, women now purchase DinDoos twice as often as men.
How long does a DinDoo last?
The DinDoo’s we’ve tested still work like new after eight years of continuous use.
What's the carbon footprint of a DinDoo?
The carbon footprint of a DinDoo is approximately six ounces of CO2—nearly negligible when you consider that a DinDoo can be reused hundreds of times over the years, significantly reducing the carbon emissions linked to the manufacture and disposal of toilet paper.
Doesn’t my toilet paper clean me just as well as a DinDoo?
Not quite. While toilet paper is common, it leaves residue and doesn’t clean as effectively as water. A DinDoo provides a fast, hygienic, and thorough cleanse, like a mini-shower, leaving you fresher and cleaner than paper can.
How does a DinDoo help the homeless?
The DinDoo helps individuals experiencing homelessness by providing a dignified, hygienic, and affordable means of maintaining personal cleanliness.
How do I dry myself after using a DinDoo?
A small reusable cloth hand towel can be used to dry off if desired.
How does using a DinDoo help the planet?
By reducing the need for toilet paper, a DinDoo helps prevent deforestation, reduces waste, and lowers the carbon emissions generated by manufacturing and transportation of paper products.
Support Questions
What is your refund policy?
We offer a 100% Satisfaction guarantee or your money back. If you’re not satisfied with your DinDoo bidet purchase for any reason, you may return it within 15 days of purchase for a full refund. To initiate a refund, please email us at support@dindoo.com with the subject line “Refund Request.”
Where are you located?
We are located in Seattle.
Titan Industries USA
PO Box 55033
Seattle, WA 98155 USA
(425) 273-7632
Still have questions?